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Gerson Cruz's avatar

I do the same with my estimations for project timelines. Of course, we give them a milestone, say R12 (Month 12), but we also highlight to business that "R12 is our best effort, and it'll most likely be pushed back to R2 given the current constraints in capacity". This helps because puts 1) put business at ease that there is work for their requirement and 2) our team at ease because we have both the milestone, and also the leeway when unforeseen circumstances occur. One number is easy to say, and difficult to commit to.

Tiffany Teasley's avatar

This is a great reminder that uncertainty is part of forecasting. Communicating a range often builds more trust than presenting a single number with false precision.

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